Overview
Join to apply for the Caravan Sales Administrator role at TieTalent.
Park Holidays UK is seeking a talented, proactive, and positive Sales Administrator to join our team. As a Sales Administrator, you will play a key role in supporting our sales team by handling administrative tasks, managing customer interactions, and ensuring smooth operations within the department. This role is perfect for someone with excellent organisational skills, a keen eye for detail, and a strong focus on customer service.
Responsibilities
* Interact with potential customers, providing excellent service by answering inquiries, addressing concerns, and offering information about available caravans and related services.
* Assist the sales team with administrative tasks, including preparing sales documentation, contracts, and invoices. Maintain accurate records of sales transactions, customer details, and payments.
* Manage and update databases and systems to ensure all information is accurate, up-to-date, and easily accessible.
* Schedule appointments and tours for potential customers to view caravans, coordinating with the sales team to ensure a seamless process.
* Organise and maintain both physical and digital filing systems for sales-related documents, such as contracts, agreements, and customer records.
* Work closely with the sales team, finance department, and other internal stakeholders to ensure smooth coordination and communication within the organisation.
* Ensure all sales paperwork is compliant with company policies and procedures, and that all documentation is completed accurately and on time.
Qualifications
* Prior experience in a customer-facing role is desirable, with a proven ability to deliver excellent service and handle aftersales interactions.
* Proficiency in Microsoft Excel, Word, and other business software is essential for managing documentation and sales processes.
* Strong verbal and written communication skills are crucial for interacting with customers, contractors, and colleagues at all levels.
* The role supports a park that operates seven days a week, so the ability to work weekends and adapt to changing schedules is important.
* Excellent organisational abilities are required to manage aftersales, holiday home sitings, and contractor works effectively. The ability to work independently and under pressure is a must.
Benefits
* Generous discount on holidays across our parks
* Discount on all food and beverage items on park
* Free premium eye test voucher
* Access to the Help at Hand app offering health, wellbeing, and retail discounts
* Comprehensive Employee Assistance Programme
* Discounted gym memberships
* Employee referral scheme
* Sales referral scheme
* Free expert mortgage advice
* Company pension scheme
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
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