Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected.
Reporting into the Contract Support Manager, you will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from out Crawley office RH10 9TU and 2 days from home.
What you'll do:
* Issuing faults to the field-based Engineers.
* Monitor faults and trends
* Liaise with Engineers to issue faults and receive repair details
* Liaise with Third Party companies to arrange works
* Liaise with Customers and Engineers on a daily basis
Who you are:
You will have previous experience within a similar role and ideally be familiar with Highways Agency / Traffic / Transport OR Local Authority - although, training will be provided
Key Requirements:
1. Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers<...