Ford Fuels is a family run fuel, lubricant and AdBlue distribution business supplying both commercial and domestic customers.
An opportunity has arisen for a Full Time Telesales Representative to join our Farrington Gurney Depot.
Experience is preferred but full training can be given for the right candidate.
Benefits
* 22 days holiday (plus bank holidays)
* Discretionary annual bonus
* 2 x annual salary life cover
* Company contributory pension
* Full training and development opportunities
* Cycle to work scheme
* Employee assistance programme
* Eye-care scheme
* Retail discounts
* Free on-site parking
About the role:
* 40 hours per week, Monday-Friday
* Fully office based
* Outbound calls to current, lapsed and prospective customers with the view to retain business or to document reason for lost business
* Answering calls for Farrington Fuel office during peak times
* Keeping marketing lists up to date (email and telephone)
* Building rapport to gain customer confidence and trust
* Quote customers
* Communicate trends internally
* Exceptional level of customer service
* Other administrative duties as and when required
About you:
* Outbound telephone experience (highly desirable)
* Experience in a similar role (desirable)
* Good level of customer service
* Resilient
* Motivated
* Organised and able to manage own workload
* Good administrative skills
* IT literate
* Awareness of data protection principles
If you feel this Telesales Representative role is for you, please apply today.
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