Oracle Systems Administration Manager (Oracle Fusion) - Contract
Oracle Systems Administration Manager to lead the strategic oversight, governance, and performance of an enterprise-scale Oracle Fusion Cloud platform within a complex public sector environment.
This is a senior, hands-on leadership role focused on ensuring platform stability, performance optimisation, service excellence, and continuous improvement across critical Back Office systems. We need a senior Oracle professional with a strong track record in platform governance, service delivery, and stakeholder engagement
Essential Skills & Experience
* Proven experience managing Oracle Fusion Cloud (ERP/HCM/Financials) environments
* Strong background in Oracle system administration, governance, and configuration management
* Experience working within ITIL frameworks and service-led environments
* Demonstrated capability managing major incidents, SLAs, KPIs, and service performance
* Experience managing third-party/managed service providers
* Strong understanding of monitoring, performance tuning, and system resilience
* Experience overseeing change & release cycles, including quarterly Oracle updates
* Excellent stakeholder management skills, including senior leadership engagement
* Proven leadership experience managing and developing high-performing teams
In this role you will
* Lead governance, configuration, and ongoing management of the Oracle Fusion platform, ensuring alignment with ITIL best practices
* Drive platform performance, scalability, and resilience to minimise downtime and ensure high service availability
* Oversee proactive monitoring strategies (logs, metrics, alerts) to anticipate and prevent incidents
* Manage major incidents, outages, and escalations, ensuring effective communication and robust root cause analysis (RCA)
* Own service performance against SLAs/KPIs, driving continuous improvement across support operations
* Manage and hold external Managed Service Providers accountable for delivery and SLA adherence
* Provide strategic reporting on system performance, trends, and risks to senior stakeholders
* Lead resource planning to ensure continuity of service and effective operational support
* Oversee change and release management, including Oracle quarterly updates and regression testing
* Ensure all system documentation (CWB, SDD, process maps) is maintained to a high standard
* Act as the SME for Oracle System Administration, mentoring and developing internal capability
* Collaborate with cross-functional teams to ensure system integrity, optimisation, and roadmap delivery
* Manage system-related budgets, licensing, and cost optimisation
This role is Inside IR35, with Hybrid working: 2 days onsite initially (with potential to move fully remote)