Operations Manager | London | Flagship store | Salary up to £38,000 + Bonus | Retail
Salary: Up to £38,000 + Bonus & Benefits
We are seeking a commercially driven and highly organised Operations Manager to join the flagship team in London. This is a dynamic role with a 60% focus on back-of-house and stock operations, and 40% dedicated to leading shop floor performance and driving results.
The Role
You will take ownership of all operational processes, ensuring stock accuracy, seamless deliveries, strong compliance, and efficient back-of-house management. Alongside this, you will be a visible leader on the shop floor, supporting the team, enhancing customer experience, and delivering sales performance and business kpi's.
Operations Manager Key Responsibilities
Lead and optimise all back-of-house operations, stock control, and inventory management
Drive operational excellence, ensuring compliance and process efficiency
Analyse KPIs to improve stock flow, availability, and overall performance
Support and lead the shop floor team to maximise sales and service standards
Take accountability for driving results and achieving commercial targets
About You - Operations Manager
Proven experience in both back-of-house operations and shop floor management
Strong stockroom, inventory, and operational expertise
Commercially aware with a track record of driving sales and results
Highly organised with excellent leadership and communication skills
This role would suit an experienced Stockroom Manager with strong shop floor exposure or a Store Manager with robust operational and back-of-house expertise looking for their next challenge.
If you thrive in a fast-paced environment and enjoy balancing operational excellence with commercial impact, we'd love to hear from you.
Operations Manager | London | Flagship store | Salary up to £38,000 + Bonus | Retail
BH34677