The post holder will be a key contributor to delivering the revenue repairs service to approx. 10,500 tenanted homes, 3,000 garages and 700 corporate and commercial operational Council owned properties. Key Accountabilities Assist in managing day to day repairs in both domestic and commercial buildings and ensuring that the work is carried out to a high quality, represents excellent value for money and achieves a high level of customer satisfaction Assist in managing the safety inspection programme to both domestic and commercial operational properties, to ensure they are carried out in accordance to Regulations and in accordance with service standards with respect to quality and timescales, legal obligations. Undertake surveys on properties to diagnose gas service faults and identify the most appropriate and effective solution Support neighborhood housing officers in diagnosing and dealing with complex technical matters that they may identify Raise day to day works orders and any necessary variation orders that are accurate and timely Raise follow up works orders, to ensure that systems do not fail, ensuring that these orders are accurate and timely. Support neighborhood housing officers when dealing with no access cases for repairs and inspections, assist in providing evidence so that offices can apply to the courts for access. Support the Building services team in relation to building services contracts. Liaise with contractors to ensure the specified works are clearly communicated and that they are in possession of all necessary information concerning health and safety Ensure all day to day repairs are carried out in accordance with the latest health and safety regulations and particularly the Construction, Design and Management and Control of Asbestosat Work regulations Monitor the carrying out of gas service repair works and the precautions taken by contractors to protect health and safety and ensure that any issues are raised and resolved as appropriate Maintain policies and procedures with respect to Regulations, contracts, statutory compliance checks, safety inspections and ensure all certification is up to date. Liaise with the capital repairs and maintenance team regarding the referral of planned works Assist in the satisfactory resolution of any complaints or legal claims of disrepair received. Identify any costs that should be recharged to the tenant or leaseholder including provision of evidence. Survey and specify all works related to insurance damage (fire, vandalism and natural disaster etc.) and comply with agreed procedures. Undertake Surveys of properties in respect of disrepair claims produce a condition survey report and specify all works relation to the claim and manage the delivery of these works. Act as an expert witness in court in defense of the claim. Assist in ensuring expenditure is managed within approved budgets. Assist in preparing estimates for repairs, valuing work in progress, negotiating prices for variations and negotiating and resolving contractual claims. Respond to any queries or correspondence with respect to complaints and enquiries about service delivery. Knowledge & Experience Candidates must have substantial knowledge and experience in the following areas of business and will be required to provide evidence of this: 2-years experience of building surveying and inspection, including contract administration Knowledge of construction methods Knowledge of building faults including their diagnosis and appropriate remedial measures. Understanding of the legal framework relating to disrepair Understanding of how to work effectively with non-technicalstaff, tenants, leaseholders and building users and delivering a customer focused service including providing for diverse needs Experience of using computer applications including Microsoft Word and Excel. Knowledge of construction health and safety legislation including the Construction Design and Management regulations Knowledge of planning and building regulations Knowledge of other relevant legislation and good practice. Qualifications Higher National Certificate or equivalent Current driving licence Disrepair Surveyor Disrepair Surveyor Disrepair Surveyor Disrepair Surveyor Disrepair Surveyor