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Hours: Discussed at interview
Our client is a main car dealership looking to recruit a Workshop Controller to join their busy site.
Workshop Controller Role:
You will manage a busy and thriving workshop daily, overseeing Technicians. This position is responsible for all aspects of workshop management, including issuing work to technicians, tooling & equipment, and Health & Safety.
Workshop Controller – Key Responsibilities:
1. Take full responsibility for issuing work, considering workload and customer commitments as coordinated with the reception team.
2. Ensure workshop processes comply with retail, internal, and warranty guidelines.
3. Ensure all work is issued efficiently.
4. Oversee issuing and progressing of Sales Department preparation work.
5. Provide updates on work progress, highlight potential issues, and take preventative measures to maintain Customer Satisfaction.
6. Maintain a comprehensive understanding of Health and Safety Legislation.
Workshop Controller Requirements:
1. Previous experience as a Workshop Controller, Foreman, Manager, or Service Manager is preferred.
2. Confidence and a strong understanding of workshop processes and team management.
3. Full driving license; notify us of any endorsements.
4. IT literacy; Kerridge knowledge is advantageous.
5. Good numerical and administrative skills with attention to detail to ensure KPI accuracy.
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