Pay: £12.74 per hour
Job Description:
As a Home Administrator with Rushcliffe Care Group, you will be part of the team responsible for ensuring the service runs safely, effectively, and in line with regulatory and organisational standards. Your role will directly support safe staffing, compliance, and the overall quality of service delivery.
Across our services, we support people to live safer, more fulfilling lives, with dignity, choice, and consistency at the centre of everything we do.
Our values are not slogans. They shape how we treat people, how we work together, and what we expect from each other.
About the Service
Senbrick Lodge is a specialist service based in Ibstock, Leicestershire, providing structured rehabilitation, support, and long-term care for individuals with mental health needs. The service supports individuals who may be transitioning from hospital or secure settings and require a structured, supportive environment to rebuild independence, develop skills, and prepare for community living.
Care is delivered through a multidisciplinary approach, including clinical, therapeutic, and community-based support. This includes access to occupational therapy, psychological support, education, and structured activities designed to promote recovery and long-term stability. Senbrick Lodge focuses on building strength, restoring independence, and supporting individuals to move forward safely and confidently.
About the Role
As a Home Administrator, you will provide effective, accurate, and professional administrative support to the service, ensuring the smooth day-to-day operation of office functions.
You will support the Registered Manager with workforce administration, recruitment processes, training records, rota administration, and document control. This includes maintaining accurate staff records, supporting audit readiness, and ensuring documentation is compliant and up to date.
The role includes managing communication across the service, acting as a professional point of contact for staff, service users, visitors, and external professionals. You will support front-of-house duties, maintain service systems such as CoolCare, and ensure information is handled securely and in line with GDPR.
You will also support key operational processes such as supervision scheduling, training compliance tracking, meeting administration, and general service coordination, contributing to a well-run and compliant environment.
About You
You have experience working in a busy administrative or office environment and are confident managing multiple tasks and priorities.
1. You are organised, accurate, and able to maintain clear and compliant records.
2. You are confident using Microsoft Office and digital systems and are comfortable working with data and documentation.
3. You communicate clearly and professionally, both written and verbally.
4. You understand the importance of confidentiality, compliance, and professionalism in a care setting.
What Our Values Mean in Practice
Reputable Care
5. Maintaining accurate records and supporting compliance across the service.
6. Ensuring administrative processes support safe and effective care delivery.
Respect and Compassion
7. Providing a professional and welcoming experience for service users, families, and visitors.
8. Supporting a service environment that respects dignity and individual needs.
Robust Communication
9. Ensuring information is clear, accurate, and shared appropriately.
10. Supporting communication across teams and external partners.
Real Commitment
11. Being reliable and consistent in supporting the service.
12. Taking ownership of tasks and contributing to a well-run environment.
What We Offer
We provide a structured induction and ongoing support to ensure you are confident and effective in your role.
13. You will have access to training and opportunities to develop within a well-established organisation.
14. You will be part of a service where your role directly supports safe care delivery and operational success.
Join our team at Rushcliffe Care Group and help us continue to provide exceptional care and service to our service users.
You will be joining Rushcliffe Care, a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society. Our core values, Reputable Care, Respect and Compassion, Robust Communication and Real Commitment are at the heart of everything we do.
Start making a difference with your career today.
All roles are subject to an enhanced DBS check, the cost of which is covered by Rushcliffe Care.
Equal Opportunities Statement
Rushcliffe Care Group is committed to being an equal opportunities employer. We value diversity and are dedicated to creating an inclusive workplace where all individuals are treated with dignity and respect, in line with the Equality Act 2010. We encourage applications from all sections of the community, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Employment decisions are based on individual merit, qualifications, and the needs of the service.
Some roles may have specific requirements, such as physical ability or effective communication in English, due to the nature of the care we provide. These requirements are in place to ensure the safety and well-being of our service users and are applied fairly and proportionately.
To support our commitment to equal opportunities, we may collect diversity data as part of the application process. This information is used for monitoring purposes only, is anonymised where appropriate, and does not form part of the selection process. If you require any adjustments to the recruitment process, please let us know so we can support you.
Job Types: Full-time, Permanent
Benefits:
15. Free parking
16. On-site parking
Experience:
17. Administrative: 1 year (preferred)
Work authorisation:
18. United Kingdom (required)
Work Location: In person
Reference ID: RCG-RECRUIT230426SEN218