Overview
Do you enjoy working as a team in a busy environment that requires skills such as organisation and multi-tasking? Do you enjoy learning new skills, communicating to a high standard and being part of a workforce who strive to make a difference to children,familiesand clinicians? We are looking for a self-motivated,positiveand committed individual to join our team in providing comprehensive administrative support to the Children's Community Specialist Nursing Service and the Community Paediatric Team. The role will be varied and includes:
* Answering calls/ emails from service users and other professionals in an efficient and confident manner
* Processing referrals, registering patients, checking tasks and emails, and maintaining patient records on SystmOne
* Scanning documentation onto Patient Records
* Recording all contact received into the service using SystmOne following agreed protocols and pathways
* Supporting Paediatricians, Nurses and Clinicians with office and administrative tasks
* Ensuring GDPR and confidentiality is adhered to at all times
The successful candidate will be able to demonstrate excellent interpersonal and communication skills with the ability to forge and maintain relationships. They will be able to demonstrate good administration skills. They will be able to demonstrate a good telephone manner, whilst being able to deal with challenging queries.
They will need to be able to work effectively, in what can at times be a pressurised environment supporting a team to provide outstanding care and support to our children, young people and families across Cambridgeshire.
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
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