There has never been a better or more exciting time to be a part of the Rusacks St Andrews team. Do you enjoy being a part of a talented team? And creating empathic guest experiences? If you do, we'd love to meet you.
We are looking for an Events Executive to join our team of distinguished hospitality enthusiasts. The hotel reopened in 2021 following a full hotel refurbishment and our goal is to create the greatest golf hotel experience in the world.
THE OPPORTUNITY
As an Events Executive, you will be responsible for handlining events from start to finish, ensuring that our clients receive outstanding service. You will be responsible for quoting, responding to incoming inquiries, sending out proposals, issuing contracts, conducting property show rounds, creating BEO function sheets and following up with the client post-event, with a focus on repeat business.
JOB DUTIES AND RESPONSIBILITIES
* Receive and follow up on event enquiries in a timely manner.
* Deliver show rounds whilst telling the hotel stories to clients.
* Conduct detailed and organised appointments.
* Create detailed BEO function sheets for all functions & events, and issue them on a weekly basis.
* When required, join the weekly function sheet meetings with all departments.
* Managing a busy email inbox and appointment diary.
* Liaise & build good working relationships with all departments and external suppliers.
* Maximise sales & revenue by converting business and up-selling.
* Smooth operation & organisation of events from enquiry to planning, through to handing over to the operational team.
* Post-event, post extra charges if required and conduct client follow-up to obtain feedback and encourage repeat business.
WHAT WE ARE LOOKING FOR FROM YOU
* An outgoing and confident personality with the ability to work independently as well as part of a busy sales team.
* Be standards-driven and detail-orientated with the ability to organise and plan ahead.
* Ability to multi-task and make sound decisions in a fast-paced environment.
* Ability to communicate effectively in English, both verbally and in writing.
* Working knowledge of /Opera & Delphi (desirable).
* Strong problem-solving skills with a positive can-do attitude.
* You can adapt to all situation @types, keeping calm and collected.
* Computer skills.
The PERKS
* Bonus scheme
* Enrolment in pension from Day 1 for all eligible team members
* Meal on each shift in a dedicated team member restaurant
* Access to everyday discounts from high street retailers
* Discounted hotel room rates for you and your family (T&Cs apply)
* Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash
* Access to participating in healthcare plans and insurance plans – just in case
* Positive team working environment
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
ABOUT US
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.
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