Student Administrator (Student Wellbeing Department)
18.57
Duration: 3-6 months
Main accountabilities:
* Provide administrative support service to the team as required, e.g. booking appointments, email correspondence, diary management, minute taking, maintaining files, arranging and supporting well‑being events.
* Have excellent communication skills, a keen eye for detail, experience of planning events and the ability to develop innovative ways of delivering an impactful strategy alongside the wider members of the team.
* Triage email and allocate to appropriate team member
* Support move to new Case Management System by 'cleaning' and transferring data from existing files.
Student Support and Well‑being Administration:
* Provide minute‑taking support for team meetings, committees and working groups
* To keep accurate and up‑to‑date records of all communications and produce documentation as required
* Maintain electronic calendars for the team
* To direct students to appropriate services within the University
* Collate support and well‑being information packs for students and staff
* Provide relevant information and advice to students about the support available at the university.
Other administrative duties:
* Work collaboratively with BMS Staff, Brunel Student Services Directorate, Security and Student Living Team, Union Advice Service, House Tutors, Education Fellows and Clinicians
* To deal with administrative queries in a timely manner, referring complex queries to other members of the team as appropriate
* To ensure work is processed within the required timescales and recorded accurately
* Attend appropriate and relevant training
* Organise, plan and prioritise own work activities to contribute to the achievement of service objectives and professional standards
* Maintain monitoring and evaluation of data and contribute to statistical reports
* Follow health and safety guidelines when carrying out sessions with staff and students.
Data and Record Management
* Handle sensitive student information in accordance with information security, data protection and copyright protocols and requirements and ensure physical and digital assessment information is stored securely
* Contribute to the development and maintenance of student support systems:
o Webpages
o Brightspace
o Case Management System
* Create and edit spreadsheets and presentations using Excel and PowerPoint
* Prepare and update any documentation issued as requested
* To undertake research and collate information, using a variety of resources such as the internet, to support the work of the Team.
Effective Behaviours
* Timeliness
* Meeting deadlines
* Communication and Networking
* Networking group across colleges
* Ability to negotiate and influence
* Ability to plan and organise own workload
* Ability to adapt to a flexible approach to the demands of a busy College/Department in order to accommodate changes in priorities when required
at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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