Overview
Store Colleague role at size?
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Established in 2000, size? has evolved into a leading streetwear brand representing a community connected by fashion, music, sport and art. The size? brand offers footwear, apparel and accessories with worldwide exclusive product releases and collaborations with Nike, adidas Originals, New Balance, Reebok and more.
Role overview
Sales Assistant to play a vital role in delivering an exceptional shopping experience. We offer opportunities for career development; motivated individuals can progress and develop their career with JD Group.
Responsibilities
* Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
* Drive and exceed sales targets by using in-store devices, offering the full product range, and maximizing add-on sales opportunities.
* Maintain high visual and merchandising standards by keeping the shop floor clean, well-stocked, and displays organized according to brand guidelines.
* Support store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
* Process sales transactions, including cash handling and card payments accurately.
* Upsell and cross-sell products to maximise sales opportunities.
* Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
* Address and resolve customer queries professionally and work with teammates to achieve store targets.
Role objectives and KPI’s
* Contribute to achieving or exceeding the stores monthly sales target.
* Drive KPIs including Units, Conversion, ATV, UPT; achieve upselling or cross-selling targets.
* Maintain a high Net Promoter Score.
* Ensure all stock on the shop floor is fully replenished.
Skills and Experience
* A positive attitude towards a fast-paced, customer-focused retail environment.
* Ability to view challenges as opportunities to develop yourself and your career.
* Confident interpersonal and communication skills; thrives in social situations with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
* Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
* Exclusive deals and discounts from retail and hospitality partners through TELUS Health platform.
* Access to counselling services, digital health and well-being resources through TELUS Health.
* Health cash plans and a wide range of internal development courses.
* Access to apprenticeships and accredited qualifications (England Only) – Earn while you learn.
* Discounted gym memberships at JD Gyms.
* Colleague networks and opportunities to volunteer and contribute to foundation initiatives.
* Incremental holiday allowance and opportunities for personal development across the Group.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Retail
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