Dundee Contemporary Arts seeks an experienced, proactive and organised individual to fill the key post of Visitor Services Manager.
DCA is a highly successful, internationally renowned centre for contemporary art that enables audiences, artists, and participants to see, experience and create through our four programme areas: Exhibitions, Cinema, Print and Learning.
We are currently recruiting for a Visitor Services Manager to join our team.
Department: Visitor Services
Hours: 30 hours per week
Working Pattern: Mon-Fri 9:30-16:30, plus one weekend in five
Salary: £25,573.80 per annum
Contract Type: Permanent
Reporting to: Deputy Director/Head of External Relations
Direct Reports: Visitor Assistants, Duty Supervisor, Senior Duty Supervisor
Location: Dundee Contemporary Arts (DCA)
Role Overview
Dundee Contemporary Arts seeks an experienced, proactive and organised individual to fill the key post of Visitor Services Manager. Leading DCA’s team of Visitor Assistants and Supervisors, the Visitor Services Manager ensures our team offers the highest standards of customer service and in-depth knowledge of DCA’s programme. This role is ideal for someone with extensive front-of-house and ticketing experience, who enjoys interacting with visitors and managing a team.
Reporting to the Deputy Director/Head of External Relations.
To apply, please send the following to dca.recruitment@dca.org.uk :
Covering letter or video/voice file demonstrating how your skills and experience match the job description (max 800 words or 3 mins for a video file).
Please include which post you are applying for.
CV (written or video/voice file)
Application form
Deadline for completed applications is Mon 15 September at 17:00.
Interviews are expected to take place within three weeks after the closing date. The questions will be circulated in advance of the interview.
If you require this advert, job description or application form in an alternative format please email dca.recruitment@dca.org.uk or call 01382 432490.
The deadline is Monday 15 September 2025 at 17:00.
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