Job Description
Contract Terms
Starting salary: PO8 (£63,966 – £67,575 per annum)
Location: Alexandra House, Station Rd, London
Contract type: Permanent
Working pattern: Full-time, 36 hours (Hybrid)
Closing date: 21st June 2026
Interview date: Week commencing 29th June 2026 (TBC)
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About The Role
As the Pensions Manager, you will lead and develop the Pensions Administration Team, ensuring the delivery of a high quality, member focused service. You will be accountable for the timely and accurate calculation of pension benefits across the full range of LGPS cases, including retirements, leavers, deaths, aggregations, transfers and estimates. Ensuring compliance with LGPS Regulations, statutory requirements and internal policies will be central to the role, alongside maintaining high standards of data quality and internal controls.
You will have overall responsibility for the effective delivery of key annual processes, including Annual Benefit Statements, year end activities and the management of regulatory and scheme returns. In addition, you will oversee day to day casework, allocating and prioritising workloads, resolving complex or high risk cases, and providing expert technical guidance to the team. Continuous improvement will be a key focus, with responsibility for reviewing processes, driving efficiencies, and supporting system developments and automation where appropriate.
You will also be the key person to deliver project based work like the Pensions Dashboard Project and other key regulatory changes from the Access and Fairness and Access and Protection updates.
Acting as the principal point of contact for pensions administration matters, you will represent the Fund to internal and external stakeholders, including employers, advisors, auditors, software providers and regulatory bodies. You will also play a leading role in engaging with the wider LGPS community, sharing best practice and ensuring the Fund remains informed of legislative and regulatory change. Through effective leadership, stakeholder engagement and technical expertise, you will help ensure the Fund delivers a resilient, compliant and customer focused pensions administration service.
About The Team
The Pensions Administration Team at Haringey is an experienced, award winning team with a strong reputation for delivering a high quality LGPS service. The team brings together a wide range of expertise across pensions administration and customer service, enabling it to manage workloads while maintaining a clear focus on member outcomes.
Collaboration sits at the heart of the team’s culture. Staff work closely together, sharing knowledge and supporting one another to ensure consistency, resilience and continuous learning. With a proven track record of adapting to change and embracing improvement, the team is committed to continuous development, innovation and best practice within the LGPS, helping to ensure a service that is both reliable and forward looking.
About You
You will be an experienced pensions professional with a strong background in LGPS administration and a detailed understanding of the regulatory landscape. You will bring a proactive, solutions-focused approach and a proven ability to lead teams, deliver high-quality services and drive continuous improvement in a complex and evolving environment.
To Succeed In This Role, You Will Demonstrate
* Strong experience in LGPS administration, with detailed knowledge of relevant regulations, legislation and guidance
* Proven track record of managing pensions administration services at a senior level
* Effective leadership skills, with the ability to motivate, develop and performance-manage a team
* Experience of balancing business-as-usual delivery with the successful implementation of change and improvement initiatives
* Confidence in managing complex or high-risk cases and providing expert technical guidance
* Excellent communication skills, with the ability to clearly explain complex pensions matters to a wide range of stakeholders
* Strong stakeholder management skills, with experience of influencing and collaborating with internal and external partners
* High levels of organisation and the ability to prioritise competing demands while meeting deadlines
* A proactive and analytical mindset, with the ability to identify opportunities for improvement and drive change
* A strong commitment to governance, compliance and delivering an excellent member experience
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
#J-18808-Ljbffr