Business Division: Retirement Solutions
Business Function / Department: Private Sector
Job Title: Pension Administrator
Reporting to (Job Title):Eilidh Grant
Date: 13.05.2024
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Core Duties/Responsibilities
The successful candidate will be responsible for the following:
1. Provide administration services to customers, working to agreed targets
2. To complete / check casework and provide feedback
3. Resolving customer enquiries (oral and written)
4. Drafting of non-standard correspondence in response to customer enquiries
5. Performing and issuing pension calculations including manual calculations
6. Carrying out projects and ad-hoc acti...