Northern Care Alliance NHS Foundation Trust
About
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and were always looking for people who demonstrate our three core values - careappreciate, an inspired to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
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Key details
Location
SiteSalford Royal HospitalAddressStott LaneTownSalfordPostcodeM6 8HDMajor / Minor RegionManchester
Contract type & working pattern
ContractPermanentHoursFull time hours per week
Salary
Salary£26,530 - £29,114 per annumSalary periodYearly
Grade(Band 4)
Specialty
Main areaCancer Services
Job Overview
An exciting opportunity has arisen to support the Macmillan Information & Support Service team in delivering the service across Salford to improve patient and family experience and deliver high quality, non clinical Information & Support to people affected by cancer within the remit of the role.
You will actively engage in opportunities for internal and external learning and development to enhance the knowledge and skills to carry out the role of Macmillan Information & Support Assistant.
Advert
Provide comprehensive administrative and project support to the Service Manager, Deputy Manager, Coordinator and others if required.
Meet with users of the service (e.g. patients/clients, carers, relatives and professionals) to support access to high quality information and support in relation to cancer. This will include assessment of service users information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support.
Carry out holistic needs assessments with patients and create accurate and comprehensive care plans, referring any clinical concerns to relevant Health Care Professionals.
Provide supporting information, around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format (e.g. written, verbal and others as appropriate).
Where appropriate, liaise with relevant staff at all levels to address identified issues and/or seek advice on complex issues, directly involving others where necessary, e.g. Deputy Service Manager, Clinical Nurse Specialist etc. and ensuring that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion.
Ensure that cancer information & support material stock levels are maintained and implement stock control measures as appropriate
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and were always looking for people who demonstrate our three core values - careappreciate, an inspired to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed Job Description And Main Responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:
The Northern Care Alliance NHS Foundation Trust does not accept unsolicited CVs from recruitment agencies and will not be liable for fees for candidates submitted speculatively. Click here for further information.
We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.
The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.
We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
[email protected]
For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
Please note that this vacancy may be withdrawn at any time should we receive sufficient applications or if it is filled via the internal redeployment process.
@NCACareersNHS
Applicant requirements
warning You must have appropriate UK professional registration. info The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential criteria
GCSEs Grade C or above in Maths and English Language / New GCSE Grade 4-9 in Maths and English Language OR Functional Skills Level 2 in Maths and English or Equivalent
Relevant IT training or equivalent experience
Desirable criteria
Communication skills training
Knowledge & Experience
Essential criteria
Experience of supporting patients / carers, in a healthcare setting within the last 2 years
Demonstrate an excellent standard of written communication
Experience of working / volunteering within an oncology / cancer care environment
Desirable criteria
Experience of information provision within a relevant setting
Knowledge of support services with local areas
Skills
Essential criteria
Excellent administrative, organizational & prioritization skills
Demonstrable communication / interpersonal skills
Excellent IT skills including word processing, email, spreadsheets, databases and production of materials i.e., posters
Ability to remain calm in stressful/ distressing situations
Desirable criteria
Able to present information to groups
Documents
Job Description (, 304.6)PDFKB
Macmillan Information & Support Assistant (, 120.7)PDFKB
Sponsorship & eVisa Information (, 141.8)PDFKB
Further details / informal visits contact
NameJessica ShannonJob titleMacmillan Deputy Support Service ManagerEmail address [email protected]Telephone number Additional information
Charlotte Brosnan - Macmillan Information & Support Service Manager
[email protected]
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