At Ottolenghi, we take pride in offering vibrant, high-quality dishes and exceptional hospitality in a warm and welcoming atmosphere. Our Chelsea restaurant, part of the Ottolenghi group, is looking for a passionate and experienced Shift Manager to join the team on a full-time basis.
As a Shift Manager at Ottolenghi Chelsea, youll play a key role in delivering joyful guest experiences while supporting, guiding, and inspiring your team throughout each service.
The Ideal Shift Manager at Ottolenghi Chelsea will:
Lead front-of-house operations during service, ensuring a smooth and consistent experience for both guests and team members
Support colleagues on the floor, at the till, and with takeaway customers while maintaining a calm and professional presence
Welcome guests and manage their journey from arrival to departure, always providing warm, thoughtful service
Handle guest feedback with empathy and generosity, maintaining the highest standards of hospitality and professionalism
Collaborate closely with the General Manager, Assistant General Manager, and Head Chef to uphold service and operational excellence
Help train, support, and mentor new team members in Ottolenghis hospitality standards and service values
Promote a harmonious environment by supporting coordination between the kitchen, floor, and retail teams
Stay organised, proactive, and solution-focused in a dynamic and fast-paced setting
Whats in it for you:
Flexible Hours: A mix of morning and evening shifts with work-life balance
Full-Time Employment: Stability and progression in a growing hospitality group
Refer a Friend Bonus: £500 for each successful referral
Staff Meals & Discounts: Enjoy Ottolenghi food during your shifts and generous discounts across our restaurants, delis, and webstore
Health Benefits: Comprehensive health insurance options
28 Days Paid Holiday and company pension scheme
Career Development: Ongoing training and internal promotion opportunities
Monthly Workshops: Exclusive Ottolenghi sessions on food, hospitality, and leadership
Warm, Supportive Culture: Be part of a team that values creativity, care, and collaboration
If youre a natural leader with a passion for hospitality and a love for vibrant, flavourful food, wed love to hear from you!
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