Overview
Executive Summary
This is an excellent opportunity to join a collaborative and dynamic team at an exceptionally high-achieving, independent co-ed Pre-School for ages 3 - 4 and girls’ Prep School for ages 4 - 11 in the heart of Sevenoaks. The Granville combines future-ready, forward-looking educational excellence with affectionately held traditions and a bespoke approach to both the academic and personal experiences of its pupils. We are seeking a proactive, knowledgeable and solutions-focused candidate to lead the school’s in-house IT provision. As IT Support & Development Lead, you will provide day-to-day technical support for staff and pupils, coordinate effectively with the school’s external IT services contractor and work closely with the Bursar to plan and deliver IT projects. This is a hands-on role that also requires forward-looking development, project planning skills, ensuring that our IT systems are safe, secure, reliable, innovative and aligned with the needs of teaching, learning and the school’s operations.
Responsibilities
Main duties and responsibilities
Technical Support
* Provide first-line support to staff and pupils for hardware, software, printing, network & wi-fi connectivity issues.
* Log, track and resolve IT support requests promptly.
* Escalate complex issues to the external IT services contractor and liaise to ensure resolution.
* Maintain the school’s IT equipment (desktops, laptops, tablets, projectors, printers and network devices).
* Manage user accounts, access rights and permissions in line with school policies.
* Be responsible for the external contractor who develops the website and for installing any learning platforms.
Systems Administration
* Oversee day-to-day running of school IT systems, including servers, cloud platforms, Wi-Fi and telephony.
* Ensure data backup, security protocols, and user access procedures are followed.
* Keep asset records up to date and manage the IT inventory lifecycle.
* Install, configure and set-up new equipment onto the network, for pupils and staff.
* To improve the IT infrastructure, software and equipment of the school.
* To communicate effectively with all stakeholders as required.
* Ensure the school has adequate software licenses to cover use and adequate consumable stock is maintained.
Development & Projects
* To develop and update written plans for the IT network and to play a key role in developing a vision for IT within the school.
* Work with the Bursar and senior staff to identify IT needs and opportunities across teaching, learning and operations.
* Project manage small-to-medium IT upgrades, initiatives and projects, coordinating with contractors and suppliers.
* Contribute to planning and budgeting for IT developments.
* Keep informed about relevant technologies in education and recommend solutions to enhance the school’s digital capability.
* Develop and maintain robust disaster recovery procedures in conjunction with key personnel, ensure disaster recovery functions are periodically tested.
* To co-ordinate and deliver projects outlined in the schools improvement plan.
Compliance, Training & Safety
* Ensure IT systems comply with safeguarding, GDPR and cyber security requirements.
* Promote and support digital & online safety measures, working with teaching and pastoral staff where appropriate.
* Recommend IT strategies, policies and procedures, identify problems and anticipate the future IT requirements of the school.
* To maintain appropriate records and to provide relevant accurate and up-to-date information for the school’s management information system.
* Plan and deliver training to staff on use of equipment and platforms used in the school.
Person Specification
Essential
Experience, Knowledge and Skills
* HND in Computer Networking or Computer Science
* 2 - 3 years practical experience in IT support - Windows Server, Office 365, Active Directory, DHCP, DNS, Firewall & filtering Email platforms, AV equipment.
* Ability to troubleshoot a wide range of hardware & software issues.
* Strong organisational skills, able to balance support requests and project work.
* Good communication skills, able to explain technical matters clearly to non-technical users.
* Initiative and problem-solving ability.
* Experience in coordinating small IT projects and/or working with contractors.
* A focus on delivering quality services with a love for innovation.
Desirable
* Bachelor’s Degree in Information Technology or Computer Science
* Experience of IT in a school or education environment.
* Ability to work with Microsoft PowerApps & Power Automate
* Understanding of safeguarding and GDPR in a school context.
* Experience in coordinating medium to large IT projects working with external contractors.
Personal Qualities
The Successful Candidate Will Have
* A service-minded approach with patience and empathy for staff and pupils.
* Proactive and forward-looking, with an interest in educational technology.
* Flexible and adaptable to the varied demands of a school environment.
The salary starting from £32,000 will be according to qualifications and experience.
42.5 hrs per week - 8:00am - 4:30pm - Monday - Friday, including a 30 minute lunch break.
£32,000.00 - £35,000.00 Full Time.
* Free school meals
* Membership of Healthcare Scheme
* Contributory Pension Scheme
* School Fees Staff Discount
* Free parking on site
This post offers a rare and exciting opportunity to join a school who are leaders in providing an independent pre-school education for girls and boys aged 3-4 and a prep education for girls aged 4-11 that is aspirational, future-facing, relevant and engenders success in all aspects of school life, while still upholding the best of prep school tradition.
The successful candidate will join a supportive and collaborative team. They will be dedicated to providing an excellent education for the pupils in our school.
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