ProCook Ellesmere Port, England, United Kingdom
Overview
Join Us as a Sales Advisor at ProCook! If you are passionate about cooking and enjoy helping others, ProCook is seeking dedicated Sales Advisors to be part of our dynamic team. You will provide expert assistance to customers, guiding them to find the best kitchen products to suit their needs. This is a part-time 12hrs/week position in our Cheshire store.
Responsibilities
* Welcome customers warmly and assist them in finding products.
* Provide detailed knowledge about our products and promotions.
* Process sales transactions and manage returns with professionalism.
* Maintain store standards by keeping displays and stock organized.
* Collaborate with team members to achieve sales goals.
* Engage customers with demonstrations and culinary tips.
Everyday Tasks
* Greet customers and make them feel at home.
* Encourage customers to explore our product range.
* Handle transactions efficiently and accurately.
* Ensure the store is tidy and visually appealing.
* Collect feedback to improve customer satisfaction.
* Assist in inventory management and restocking when necessary.
Requirements
* Experience in retail or customer service is preferred.
* Strong communication and interpersonal skills.
* A genuine passion for kitchenware and cooking.
* Ability to work effectively in a team environment.
* Highly organized with a focus on customer satisfaction.
* Flexibility to work various shifts, including weekends.
* Comfortable with technology and use of POS systems.
Benefits
* Salary is £12.60 per hour.
* Real living wage employer.
* Quarterly Bonus based on sales targets.
* Be part of a fast-growing company with a friendly, close-knit team.
* Enhanced Maternity, Paternity and Adoption Leave.
* Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
* 2 x Annual paid volunteering days.
* Employee Assistance Programme and Friends and Family Referral Scheme.
* 33 Days Annual Leave (including bank holidays) + earn more holidays with tenure.
We Welcome Everyone: ProCook is an equal-opportunity employer. We encourage applications from all backgrounds and can provide reasonable adjustments during the application or interview process upon request.
About ProCook Sustainability Commitment: ProCook is a certified B Corporation. We strive to balance profit with purpose, focusing on reducing waste and ethical business practices. By joining our team, you will contribute to creating a positive impact on the planet.
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