Job Description
As a Technical Facilities Manager, you will oversee the direction, coordination, and evaluation of building services and controls systems. This includes managing technical teams and contractors, ensuring all planned and reactive maintenance is completed to the highest standards. You will also provide technical expertise, maintain risk registers, and support asset management processes to ensure quality and compliance across all operations.
Key Responsibilities
1. Manage BMS building services and controls systems across designated buildings.
2. Lead and supervise the technical shift team and contractors to deliver PPMs and reactive works in line with SLAs and KPIs.
3. Produce technical reports and evaluate assets and systems on customer sites.
4. Review and monitor performance to ensure quality standards are consistently met.
5. Participate in daily update meetings with the customer to provide operational support.
6. Support the Asset Manager by ensuring accurate documentation and uploads to the CAFM system.
7. Maintain a risk register for areas of responsibility and contribute to wider risk management and mitigation strategies.
8. Take corrective action to resolve technical and operational issues promptly.
Professional and Personal Competencies/Qualifications
9. Significant experience in BMS building services and controls maintenance, including fault finding, installation, inspection, and reporting.
10. Vocational education in Electrical/Controls Engineering or equivalent (HNC or City & Guilds Level 1, 2, and 3).
11. Professional memberships such as IET, CIBSE, or IEng are preferable.
12. Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems.
13. Minimum IOSH Managing Safety or NEBOSH certification.
14. Practical experience in Hard Services contract delivery and NEC 4 Contracts.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.