Your new company My client, a leader in healthcare software, is seeking a professional account manager to join their team on a permanent basis. Their products are deployed within over 25 trusts across the UK. They are now seeking to expand the engagement team as they look to roll out their next product. Your new role Based on the Wirral, this is an extremely exciting position for a candidate who is an experienced and motivated Account Manager. The main purpose of the position is to oversee relationships with their customers and to lead the commercial expansion of their product suite. This is a client-facing, consultative sales and relationship management role, ideal for someone who understands healthcare operations and thrives on building long-term partnerships. Some of your duties will include but not limited to Manage relationships and acting as the primary contact for technical, operational, and commercial matters. Conduct account reviews and performance meetings to ensure contract satisfaction Coordinate closely with project delivery, implementation, and support teams to ensure smooth service and rollout. Deliver compelling product demonstrations, proposals, and business cases tailored to NHS procurement, pathology, and clinical teams. Engage with a variety of Managers, Laboratory Leads, IT Departments, and Procurement Officers to identify opportunities and expand adoption. Lead and support participation in framework tenders, presentations, and procurement processes. Attend industry conferences, network meetings, and exhibitions to build visibility and generate leads. Act as the "voice of the customer" Support implementation and onboarding of new clients in collaboration with project and technical teams. Maintain accurate CRM data, forecasts, and pipeline visibility. Ensure customer satisfaction and retention What you'll need to succeed 3 or above years in account management or business development within healthcare, software, or medical technology Strong presentation and communication skills - confident speaking with clinical, IT, and commercial audiences. Technically adept - able to explain software concepts such as HL7, cloud hosting, and system integration. Personable and professional What you'll get in return Competitive salary at between £38,000 and £45,000 per annum Friendly supportive team Progression opportunities Commission structure Flexible and hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)