Job Description: No7 Advisor
Engaging with customers to provide personalised beauty consultations, Becky's day is filled with helping people feel confident and beautiful in their own skin. You will work onsite and report to the Assistant Store Manager or Store Manager. Your main responsibilities will include:
1. Building great relationships with customers and colleagues
2. Providing personalised consultations using the latest skincare, makeup, and beauty products
3. Meeting sales targets and informing customers about No7 offers and in-store promotions
4. Completing our award-winning 12-month Skin School development programme
5. Sharing knowledge and tips with your store team to create a vibrant and supportive environment
6. Ensuring your counter is beautifully presented to showcase No7 skincare and beauty products
What you'll need to succeed
We are looking for people who:
* Welcome each customer with empathy and understanding
* Enjoy meeting sales targets and contributing to team performance
* Love learning and keeping up with latest skincare and beauty trends
* Are comfortable working independently and as part of a team
* Want to be a proud brand ambassador for No7 and help customers find the best products for them
Desirable skills and experience
Applications are welcome from candidates without these additional skills:
* Previous customer service experience
* Experience using skincare and beauty products on customers
Salary and Benefits
The salary for full-time hours is £25,457 - £28,527, depending on location. Part-time salaries are pro-rata. Benefits include:
* Generous employee discount
* Quarterly No7 product allocation for personal use and sharing insights
* Certified skin expert training, including CIBTAC certification
* Support as a No7 Macmillan Beauty Advisor for cancer patients
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Enhanced maternity/paternity/adoption leave and gift cards
* Access to 24/7 counselling through TELUS Health
* Stylish uniform
Additional Information
If this role excites you, we look forward to your application. Successful candidates will be invited for an in-store interview within 14 days. We are open to discussing flexible working options, including part-time and job sharing. Support is available during the application and interview process.
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