Job Overview
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across clinical and non‑clinical professions. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when regional and national services are included.
The post provides efficient Health Records support on wards, ensuring patient records are administered accurately, processed confidentially and available to the clinical team. This is a part‑time permanent role with a shift pattern of Mon, Tues & Thurs 09:30‑20:00 and Fri 09:00‑16:30.
Responsibilities
* Reception of patients and general ward visitors
* Answering telephone calls and booking appointments
* Maintaining demographic information on the patient management system
* Covering multiple wards as required and providing assistance to clinical staff
Qualifications
* Previous clerical/reception experience, preferably in a healthcare setting
* Excellent organisational, keyboard and communication skills
* Proficiency in the use of computer systems and patient record management tools
Information for candidates
This post may close early due to high application volume – please submit your application as soon as possible. We will not be able to provide shortlisting feedback. Information for candidates
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
Legal and Equality Statements
NHSGGC encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC pledges its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools or any third‑party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in withdrawal of your application from the process.
Contact details
Informal contact: Gillian McLean, Ward Clerk Supervisor – 0141 242 9460 or email Gillian.McLean9@nhs.scot
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