Overview
Hand Picked Hotels is a collection of 21 privately owned, luxury country houses and coastal retreats, each chosen for their individuality. Architecturally distinctive and quintessentially British, every hotel offers a remarkable location and guest experience, from Scotland to the Channel Islands.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. The company values family, individuality, community and care, delivering a hand picked experience for guests and employees alike.
We are currently recruiting for a Food & Beverage Assistant at Buxted Park Hotel, part of Hand Picked Hotels. Buxted Park is set in 312 lush acres in Uckfield, East Sussex. The Grade II listed Palladian mansion sits in the finest parkland and the award-winning 2 AA Rosette restaurant in Uckfield offers an exquisite menu.
Responsibilities
* The role involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation are maintained.
* Maintain knowledge of food menu items and availability, including main ingredients, allergens and preparation style.
* Offer accurate and enticing product descriptions with recommendations based on guest preferences.
* Work enthusiastically alongside team members to achieve departmental goals.
* Maintain a basic knowledge of the wine list and stock availability.
* Understand the basic principles of food and wine matching, different grape varieties and predominant flavours.
* Be inspired, have fun and contribute to the Hand Picked Team.
About You
* Current base knowledge and experience of food and beverage within a quality-driven hotel, restaurant, or hospitality environment.
* Enthusiastic and willing to take on new responsibilities.
* Flexible approach to assist in different areas of the hotel as business and guest needs dictate.
* High emotional intelligence to anticipate guest needs and deliver a Hand Picked experience.
* Ability to deliver our guest experience standards, going above and beyond to ensure a high-quality, personalised, and memorable guest experience.
* Candidates must be eligible to live and work in the UK.
Benefits
* Competitive salary package of £13.82 per hour plus a share of service charge.
* Full time role: 5 days out of 7 including weekends on a rota basis, 40 hours per week (may vary with business needs).
* Company pension scheme with a generous employer contribution.
* Life assurance scheme.
* Employee Assistance Program for personal support.
* Company Sickness Scheme Benefit.
* 28 days holiday per year including bank holidays, increasing to 33 days with length of service.
* Forward career progression with access to In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In house Wine Academy.
* £30 staff stays per room Bed & Breakfast and 25% discount on all food & drink; annual loyalty awards.
* Online retail discount platform with savings for high street retailers and restaurants, plus a health and well-being platform.
* Opportunity to build lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
* Hand Picked Hotels is an Equal Opportunities employer.
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