Due to the high demand for community-based support services, the Intake Worker will provide an immediate crisis response and triage service to women and their families seeking support in relation to domestic abuse and violence while they are awaiting allocation for longer-term support.To support the existing community-based support services by making initial contact with women referred for services, assessing risks and needs and providing crisis intervention support. To maintain contact until allocated to longer-term support services providing a range of support services including advocacy, emotional support, risk assessment, safety planning and support to work with statutory agencies including accompanying to necessary appointments.
Responsibilities
* To maintain a caseload of clients awaiting allocation to longer-term support as allocated to you by the Centre Co-ordinator.
* To provide initial crisis intervention support including accompanying to PSNI, solicitors and court.
* Provide a range of support services including advocacy, emotional support, safety planning and support to work with statutory agencies including accompanying to court, LAC reviews etc.
* To complete DASH risk assessments as appropriate and prepare information/paperwork for monthly Multi-Agency Risk Assessment Conferences as directed.
* To monitor individual woman’s support needs and review plans regularly to take account of any change.
* To liaise with other agencies (both statutory and voluntary) on behalf of clients.
* To provide drop-in support responding to requests for immediate support.
* To assess the needs and risks associated with each case and make appropriate referrals where required (both internal and external).
* To engage with other staff in relation to providing cover for drop-in, court support and other services as required.
* To maintain statistics and records in line with Causeway Women’s Aid and funder requirements.
Skills and Qualifications
* NVQ Level III/minimum 2 ‘A’ levels at grades A-C or higher/equivalent.
* At least 2 years in the last 5 years previous full-time experience of working in a supportive role with vulnerable adults/families within residential or community-based environment (or part time equivalent).
* Full details in application pack - email admin@cmuwa.org.uk or download from website causewayandmidulsterwomensa.org.uk
* Completion of basic welfare rights training.
* Completion of specialist housing training.
* Previous experience of working in partnership with both statutory and voluntary agencies.
* Download application pack from website causewayandmidulsterwomensaid.org.uk
Further Information
Location: Causeway & Mid-Ulster Women's Aid, Gortalowry House, 94 Church Street.Floating support intake worker: 1 Full-time post of 37 hours per week OR 2 Job-Share posts of 18.5 hours per week each. Closing date 5pm on Monday 1st September.In addition, you will be required to be part of an On-Call Rota. (Paid).Time-in-lieu is available for additional hours worked when approved in advance.Women’s Aid is a woman only organisation and the lawful recruitment of female(s) for the post falls within the exception stated in Article 10 (2b & 2e) of the Sex Discrimination (NI) Order 1976. Causeway & Mid-Ulster Women’s Aid is a registered charity supporting Equal Opportunities Policies. We welcome applications from all areas of the community.
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