Our hotel
The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
* Be responsible for delivering an unforgettable stay for our guests
* Work alongside the luggage porters and door persons to give guests the warmest welcome
* Ensuring public areas of the hotel remain clean, tidy, and immaculate
* Deliver a discreet service that exceeds the exceptional standards set by Rocco Forte Hotels.
* Support the Night Manager and other Night Team Members
* Having a similar experience is beneficial, and night shift work is essential
* Ability to work nights and weekends
* Hold a valid driving license to support the valet parking service
Night Porter shifts run from 20:00 to 08:00 on a fixed 4-on, 4-off pattern.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
We are looking for team members who bring:
* High personal and professional standards
* Strong instincts when it comes to fulfilling the needs of guests
* Excellent communication skills with colleagues and guests
* Strong attention to detail and problem solving abilities
* Team spirit and trustworthiness
* Passion, commitment, and pride in your work
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
* Discounted rates across our collection of iconic hotels
* Extensive learning and development opportunities
* Meals on duty, laundry of uniforms
* Social activities and events
* Recognition programs
* Annual awards
* Occupational Pension Scheme
* 50% discount on food and beverages
* 25% discount on Spa Treatments
* 20% discount on Health Spa products
* Cycle to Work Scheme
* Local Retailer Discounts
* Employee Assistance Programme
* Discretionary Service Charge
£31k expected package (£25,261 K salary plus discretionary service charge)
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.