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Customer Service Advisor - Part-Time Evenings, Tredegar
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Client:
EE
Location:
Tredegar, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Part-time: Permanent
Salary: £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Hourly rate: £12.82
Hour options: 20 Hours
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology. If so, you have transferable skills for success in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll be speaking over the phone with customers about various mobile tech-related queries. Whether assisting with simple device questions or more complex issues, you'll be helping customers stay connected with loved ones. The role offers variety and the chance to make a real difference.
No specific experience is necessary. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role is designed with flexibility in mind to support your life commitments. We offer options such as scheduling your own breaks, banking time, and occasional home working to help you balance work and life.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, including Mobile and Broadband, saving you hundreds of pounds annually
* Access to an online GP via telephone or video 24/7 for you and your immediate family, fully funded by EE
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, and adoption leave
* Support to develop your career within EE
* Volunteering days to give back to your community
* Optional private healthcare and dental cover for you and your family
We foster a great team culture with meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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