Account Development Manager
We currently have an exciting opportunity for an Account Development Manager to join Ciphr!
Our Sales team is fundamental in driving the future growth and success of the Ciphr Group, ultimately supporting organisations across the UK to amplify HR & attract, engage, develop, and retain their top talent.
We are all about people at Ciphr. Our values are trust, service excellence, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us!
Location: The role is field/office based, with travel to our home in Reading, Berkshire and customer sites.
If you join us, this is what your day will look like:
* Proactively target, source, identify and qualify sales opportunities, both in respect of new customer acquisition, and/or existing customer upsell, by leveraging a deep understanding of our HCM SaaS solutions and market trends. If you have a preference for focusing on new customer acquisition or nurturing existing relationships through upsell, we’re happy to explore that with you. There’s also potential for a hybrid role if that feels like the right fit.
* Develop and maintain a robust pipeline of potential sales through various prospecting methods, including, but not limited to networking and referrals.
* Sell the full product portfolio to existing, new customers & partners, whilst taking a proactive role in self-learning, certification where required and upskilling to leverage sales methodology to deliver quota attainment.
* Conduct thorough needs assessments and present customized product demonstrations, presentations, and meetings to prospective and existing customers, highlighting the value and benefits of our HCM solutions.
* Positively represent Ciphr at exhibitions, forums and other sales and industry events.
* Manage formal bid processes including generation of ITT, PQQ and RFI responses, leveraging tools provided.
* Effectively managing the sales process from lead generation to deal closure, with continuous updates in the Ciphr CRM and/or tools that enable the business to track opportunities.
* Monitor and analyse market trends and competitors to develop strategic insights and recommendations to drive business growth.
* Provide accurate and timely sales forecasts and reporting to management.
You will be a great fit if you have:
* Substantial experience demonstrating a consultative sales approach, preferably within the HCM, SaaS or related industries.
* An attitude and aptitude for successful prospecting and opportunity creation.
* Proven track record of meeting or exceeding sales quotas and building a strong sales pipeline.
* A Growth-minded, self-driven mindset, and able to interact with differing demographics of organisation and individual stakeholders up to C Level.
* Excellent negotiation, presentation, and communication skills.
* Strong negotiation skills with a proven track record in successful closing.
* Robust qualification, questioning & listening skills.
* The ability to optimise opportunities, exploring and creating customer need.
* A self-starter mentality to continually self-improve your skills and knowledge.
* A can-do, independent, enthusiastic, and positive attitude to drive individual and team success!
What we offer you:
Ciphr has a benefits package which has you and your family in mind. As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer:
* 30 days annual leave, plus bank holidays
* Family National Trust Membership
* Birthday day off
* Religious holiday swap
* Family forming support - e.g., time off for family forming appointments or to support your partner
* Enhanced maternity and paternity leave
* Cycle to work scheme
* Pension
* Health cash plan
* Life assurance
* Technology/home improvements Loans
* Perks at Work – access to exclusive discounts, cinema tickets, etc.
* Regular training
* £1,500 employee referral scheme
* Medical Cover and Dental cover (after 6 months’ service)
* Income Protection insurance (after 12 months’ service)
About Ciphr:
Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions
Ciphr’s integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools.
We are all about people at Ciphr. Our values are trust, service excellence, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us!