Role - Beauty Advisor
Overview
Are you ready to rethink your routine? We’re looking for a full or part-time Beauty Advisors to join our sparkling new Dundrum team. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining a love of beauty with impressive product knowledge and a passion for helping people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
Welcome to Trinny London!
Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we\u2019re only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Responsibilities
* Greet all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale, delivering a customer-first approach
* Recommend products by actively promoting and selling makeup and skincare products
* Meeting and exceeding your KPIs, including data capture targets
* Upsell and cross-sell beauty and skincare items to maximise sales opportunities
* Collaborate with the team to achieve overall sales goals
* Ensure the makeup section is well-organised, clean, and visually appealing
* Following all stock handling policies to ensure stock accuracy and minimise stock loss
* Confidently communicating with customers and team members, creating a welcoming and joyful store environment
Qualifications
* Experience in a retail position
* Passionate for makeup and skincare
* Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
* Positive and can-do attitude
* Comfortable and motivated by working towards and exceeding targets and KPIs
* Punctual and flexible to work retail hours, including bank holidays and weekends
* Personable with a customer-centric mindset
Benefits
We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.
We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:
* Welcome Trinny London Starter Stack
* Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
* Competitive commission structure
* Bookado (activity membership service)
* T-Parties = summer and festive celebrations!
* Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.
We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
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