Job Description
About Gate Gourmet
As the world's largest independent airline catering provider, Gate Gourmet is the flagship brand of gategroup. With eleven associated brands offering comprehensive on-board services, we serve over 270 customers globally, delivering more than 200 million meals annually across 120 airport locations.
The Role
Reporting to the Process Owner Assembly, the Section Manager Production leads the Make & Pack, Pick & Pack, and Wash & Pack operations. This role combines strategic leadership with hands-on operational management, holding full financial, operational, and statutory accountability for the section.
Key Responsibilities
Operational Leadership
* Manage production schedules to align with the Master Production Schedule (MPS) while meeting quality KPIs and customer expectations
* Monitor daily operations, track deviations, and implement corrective actions to maintain compliance with established objectives
* Ensure full compliance with health and safety, food safety, Department for Transport (DfT), security, and gate OPEX standards
* Lead continuous improvement initiatives and support operational excellence across the section
Financial & Resource Management
* Hold full accountability for section financials including labour, materials, capital expenditure (CapEx), and operating expenses (OpEx)
* Develop and maintain efficient systems to ensure product quality, customer service excellence, and team development
People Management
* Proactively manage team performance, providing development opportunities and succession planning
* Foster a positive working environment while serving as a role model for company values
* Resolve conflicts effectively through strong influencing, negotiation, and communication skills
* Build and manage diverse teams across a 7-day operation with flexibility to rotate through different departments as needed