OA are currently seeking an IT Support candidate to join our client in the Borehamwood area. This role will require an individual to manage support chats, calls & emails as well as being the first point of contact for technical support requests. Location: Borehamwood, Hertfordshire Hours: 9am to 5:30pm Monday to Friday - there could be some flexibility on this Contract: Temp or Contract (to be discussed at telephone interview stage) What are we looking for?! Proven experience in a helpdesk or technical support environment - knowledge of Google Workspace An individual who is a keen problem solver with a passion for excellent customer service Excellent troubleshooting abilities Ability to work independently as well as in a team Create processes, ability to monitor IT equipment and maintain documentation Duties include: Logging & resolving all IT issues in agreed time frame Installing and configuring computer hardware, software, printers etc. Invetigate software and hardware faults/issues Monitor & maintain all IT equipment Building & Managing relationships with all departments as well as suppliers Set up new starters and train new staff Work on various ad-hoc projects If you are interested in this role, please apply below with your most recent CV. BARNTEMP By applying to this job advertisement, you confirm ...