Are you an operationally savvy leader with a passion for assessment delivery and customer experience?
TPP Recruitment, on behalf of the National Examining Board for Dental Nurses (NEBDN), is seeking a Head of Assessment Delivery to cover maternity leave for 12 months. This is a pivotal role, ensuring NEBDN’s assessment services remain fair, valid, and reliable, while supporting business growth and placing learners at the heart of everything they do.
Salary: £57,000 per annum
Employment type: 12-month FTC
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum 1 day per week in the Preston (Lancashire) office
Start date: As soon as possible
About the Organisation
NEBDN is a leading provider of qualifications for dental nurses, committed to enhancing lifelong career development and enabling excellence in practice. Their vision is to deliver high-quality, innovative, and inclusive education, underpinned by their values of fairness, professionalism, collaboration, innovation, and inclusivity.
About the Role
Reporting to the Chief Operating Officer, you’ll lead the Assessment Delivery functions, ensuring services meet both current and future strategic objectives. You’ll oversee the operational delivery of scalable, high-quality assessment services, embed a culture of quality and continuous improvement, and ensure ongoing compliance with regulatory requirements. You’ll also manage the associate workforce (assessors and invigilators), ensuring they feel valued and supported.
Key Responsibilities
* Develop and implement a KPI framework to evidence departmental impact
* Oversee delivery of fair, valid, and reliable assessments
* Ensure operational teams are equipped for new products and services
* Uphold assessment integrity and compliance with regulatory requirements
* Lead on malpractice and maladministration management
* Represent NEBDN at board meetings, sector groups, and events
* Analyse data, report on trends, and manage departmental budgets
* Manage and support direct reports and the wider associate workforce
* Foster a positive, inclusive, and high-performing team culture
Skills / Experience Required
* Minimum 5 years’ experience in assessment delivery
* Senior experience in education, training, or examinations environment
* Strong operational and customer experience focus
* Experience managing multidisciplinary teams and associate workforces
* Excellent data analysis, KPI reporting, and presentation skills
* Understanding of regulatory environments and assessment integrity
* Strong relationship management, communication, and leadership skills
* Proficient in Microsoft 365
Interview Process
* One-stage, in-person interview at Preston head office
o Competency-based questions (provided in advance)
o Presentation (PowerPoint) on a scenario (provided in advance)
o Office tour
To Apply
* Bespoke covering letter
* CV
Deadline
* Wednesday 22nd October 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.