Training Administrator
Yaxley office based
£23,000- £24,000
Are you a passionate Training Administrator, looking for an exciting new role?
Key Areas of Responsibility
* Ensuring that learners are greeted and looked after whilst they are in the training centre
* Answering customers queries and questions in a timely manner
* Booking End Point Assessment
* Processing customer bookings and sending out the relevant paperwork
* Ordering training equipment
* Support the training planning process
* Booking of training rooms, accommodation, flights and other associated travel arrangements
* Maintaining training records
* Provide reports to customers with accurate updates of progress achieved.
* Accurate input of data onto various spreadsheets.
* Support the wider team with administration duties as required
Typical activities undertaken as part of the role
* Greeting customers
* Sending course information to customers
* Answering the telephone
* Liaising with trainers and associate or freelance trainers
* Liaising with customers via telephone or email.
* Booking accommodation, flights and hire cars
* Customer reporting.
* Checking of candidate results
* Tracking certificates and sending them out to customers
* Keeping databases up to date
* Filing
Personal Profile
Qualifications
* 5 GCSES A - C or equivalent
* Qualification in administration or customer service (desirable)
* IT qualification or training
Competencies / Skills
* Confident communicator
* Organised
* Eye for detail
* Well presented
* IT literate and can use Microsoft packages
If this CNC Turner position sounds like you, then please forward your CV to Katie at Coulter Elite Resourcing
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