Overview
We are excited to offer this opportunity to appoint an experienced Practice Manager to lead our GP Practice in Evesham, Worcestershire following recent organisational restructure.
We have a long standing and hard working team and the successful candidate will be instrumental in maintaining a strong ethic of team spirit and collaboration, engaging staff and patients to further grow the Practice; developing services and maintaining a safe and well led Practice ensuring continued CQC compliance.
Key Skills & Attributes
* staff management and leadership including all aspects of HR
* finance oversight including continuous review of process to increase revenue and growth potential
* delivery of NHS strategic plans and contractual changes
* awareness of policy and procedures required to deliver safe effective care to our patients
* verbal and written communication skills
* IT and digital expertise
Responsibilities
* Leadership: Act as a role model, develop, motivate and support our team of clinicians and administrative staff.
* Finance: Oversee finance functions, map future growth opportunities and present forecasts and risks to the Partnership.
* Operational Management: Oversee day to day operations, including policy, staffing/human resources, complaints, patient feedback, dispensary process and delivery; ensuring efficient and safe workstreams.
* Patient Care: Uphold our values and commitment to delivering an exceptional patient experience and safe care ensuring complaints are dealt with efficiently and with transparency, with learning at the heart of feedback provided.
* Compliance: Ensure Health & Safety Regulations and CQC compliance are upheld; continuous monitoring of policy and procedures to ensure we are always CQC prepared.
* Continuous Improvement: Monitor performance, implement initiatives, and help us continue to meet NHS targets and KPIs.
* Strategic Leadership: Work closely with Partners and external stakeholders to influence and shape our services to meet patient demand.
* Governance: Ensure robust process for meetings and infrastructure including facilitation of Partners meetings and maintaining the Business Risk Register.
* Supportive Environment: Be part of a caring, dedicated team that values the well-being of both patients and staff promoting a healthy work life balance for all.
About the Practice
Abbey Medical Practice is a caring, friendly and high performing Dispensing Practice situated in the pretty market town of Evesham, Worcestershire located equidistant between Worcester City, Stratford Upon Avon and Gloucestershire.
As a modern, forward thinking partnership of 3 GPs, we place a key focus on collaborative team working, innovation and continuous quality improvement. We have an experienced team of clinical and non-clinical staff delivering high quality care to our population of approximately 10,000 patients. Our multi disciplinary team consists of Salaried GPs, Clinical Pharmacist, Physician Associate, Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants and Dispensing staff; all supported by an experienced management and administration team including Deputy Practice Manager and Operational Office Manager.
We have built effective relationships and collaboration with our Primary Care Network; part of South Worcesters Vale of Evesham Health PCN.
Our Values
* Caring & Respect: We care about people and work together to support both our patients and our teams. Everything we do is guided by putting patients first and treating everyone with respect and compassion.
* Teamwork & Quality: We collaborate, share learning, and value input from our patients, stakeholders, and each other. By working together and continually improving, we make informed decisions that help us deliver the highest-quality service.
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