Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to deployment. Key Responsibilities Act as a specialist in large, cross-functional software implementation teams that deliver e-invoicing solutions to global clients. Work directly with clients to understand their implementation requirements, run product demonstrations, and deliver end-user and super-user training whilst configuring the software to meet their specific needs. Experience with ONESOURCE Pagero Use your analytical, technical, and problem-solving skills to test client software implementations and ensure quality standards are met. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales software demos and prospective client scoping. Design, develop, and document project deliverables according to timelines and budgets. Collaborate with Project Managers to ensure seamless handoffs, accurate status reporting, and alignment with overall project scope and objectives. Contribute to continuous improvement by identifying common implementation challenges and recommending process or product enhancements. Participate in knowledge-sharing within the implementation team to build collective expertise on the platform and client best practices. About You You're a fit for the role of Implementation Specialist if your background includes: An interest in software and how it is implemented and configured at a range of global institutions. An understanding of basic coding or technical configuration, with the desire to learn and develop your skills within a software setting (e.g., XML, APIs, data mapping, ERP integrations). An analytical mindset. You may have gained this through academic studies, professional experience, or a wider interest in coding, data analysis, economics, or project management. A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients. Excellent communication skills in English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service. Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory. Familiarity with e-invoicing, ERP systems, or compliance software is a plus but not required - full training will be provided. Strong organizational skills, with the ability to manage multiple client engagements and priorities simultaneously. Bachelor's degree in a relevant field (IT, Computer Science, Business, Engineering, Economics) preferred, or equivalent practical experience.