Supply Chain Analyst
Permanent
On site Brize Norton
£35,000 - £45,000
Role Overview
We are seeking proactive and detail‑oriented Supply Chain Analysts to join our team supporting key Defence & Space operations in the UK. The successful candidates will act as a critical interface between Airbus Defence & Space and end customers, ensuring efficient material availability, smooth order flows, and high‑quality support to operational teams.
These roles require strong analytical capability, solid SAP MM experience, and a commitment to delivering high customer satisfaction in a fast‑paced operational environment.
Key Responsibilities
Customer Interface & Support
* Serve as the primary link between Airbus DS and the end customer.
* Provide customer‑focused support for all material‑related matters.
* Attend coordination meetings, communicate status updates, and ensure customer satisfaction.
Order Desk & Demand Management
* Manage and follow up on spares, AOG, and repair orders.
* Monitor outstanding backlog, urgent topics, and prioritised demands.
* Extract, analyse, and report operational KPIs to internal and external stakeholders.
Spare Parts Management
* Create and update customer orders within SAP MM.
* Identify and resolve order blockages and discrepancies.
* Manage RMA processes and ensure timely closure.
* Support maintenance events and assist in warranty claims.
Repairs & Non‑Routine Activities
* Create repair notifications within SAP and track progress.
* Support the resolution of non‑routine issues impacting operations.
* Coordinate with internal teams and suppliers as needed.
Export Control & Compliance
* Ensure strict adherence to UK export control regulations and internal compliance requirements.
* Maintain and update relevant documentation to support audit readiness.
Reporting & Performance Monitoring
* Extract, validate, and publish KPI dashboards.
* Support penalty calculations and contract‑related reporting obligations.
* Contribute to continuous improvement by identifying trends and proposing corrective actions.
Required Skills & Experience
* SAP MM proficiency (essential).
* Advanced Excel (VLOOKUP/XLOOKUP, pivot tables, data analysis).
* Previous experience in supply chain, logistics, procurement, or material management roles.
* Strong communication skills with the ability to interact confidently with customers and internal stakeholders.
* Excellent organisational and problem‑solving abilities.
* High attention to detail and ability to work under time pressure.