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Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
* Opening and closing routines
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements
• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• During peak times, hours will increase to support the needs of the business.
Qualifications
* Education - High School Diploma/G.E.D. equivalent preferred
* Retail Experience - At least 1 year preferred
* Supervisor/Managerial Experience - Not required
* Customer Focus
* Communication
* Interpersonal Interaction
* Fashion Trend Knowledge
* Outgoing
* Assertiveness
* Adaptability/Flexibility & Stress Tolerance
* Poise & Ambition
* Multi-Tasking
* Applied Learning
* Promoting Diversity & Inclusion
* Work Ethic
* Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We are committed to providing simple, competitive, and comprehensive benefits aligned with our culture, values, and most importantly, you! We also offer competitive incentives to reward your commitment:
* Quarterly Sales Incentive Bonus
* Merchandise Discount
* Flexible Schedule
* Opportunities for Career Advancement
* Opportunity to Become a Brand Affiliate
* Training and Development
* A global team that celebrates your individuality
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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