Location: Southampton (Hybrid)
Salary: £29,525 - ACivil Service Pensionwith an employer contribution of 28.97%
Contract Type: Permanent Full-time
This is a customer facing role within the Seafarer Operations team. We aim to deliver a high level of customer service by ensuring that certificates issued to seafarers and in respect of vessels comply with the relevant legislative requirements and are issued accurately within the time frame of our service level agreements.
Responsible for managing a team within Seafarers Certification and Training section. Oversee the processing and issuance of applications from seafarers leading to Certificates of Competency and other Certifications. Managing the performance and productivity of a team of direct reports and ensuring quality standards are met.
Key Responsibilities include, but are not limited to:
* Customer Service and Stakeholder management
* Team Management
* Quality
* Branch Management
Benefits
1. Employer pension contribution of 28.97% of your salary.
2. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
3. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
4. Access to the staff discount portal.
5. Excellent career development opportunities and the abili...