Job Description
We’re looking for a dedicated and driven Project Manager to support our Installations Manager in delivering client projects focused on energy reduction technologies. In this role, you’ll take ownership of project delivery from planning through to completion—ensuring everything runs smoothly, on time, and to the highest standards.
Success in this role requires a strong blend of project management expertise, client relationship skills, and technical know-how. You’ll be proactive, detail-oriented, and client-focused—confidently managing timelines, resources, and communications to deliver exceptional results.
Key Responsibilities
The Project Manager will guide client projects from post-sale handover to installation and completion, including:
Client Management
* Client Onboarding: Lead the post-sale onboarding process, including issuing the welcome pack, managing deposit invoicing, and setting up project specifications.
* Installation Management:
o Arrange initial engineering data logging and site surveys to confirm correct unit sizing.
o Work with clients to develop installation plans, setting target dates and pre-installation tasks.
o Coordinate with manufacturers to secure products and manage delivery timelines.
o Communicate Risk Assessments and Method Statements (RAMS) to clients.
o Oversee logistics, ensuring timely delivery of hardware to the client’s site.
o Be available during the installation for troubleshooting alongside the Chief Engineer.
o Deliver post-installation reports to clients, including photos and technical details.
o Transition clients to the data analysis and reporting team and complete invoicing.
Pre-Sale Survey Coordination
* Manage the pre-sale survey process, including desktop assessments and on-site evaluations.
* Coordinate with engineers for site surveys, reviewing voltage levels, load profiles, and installation specifications.
* Collect and review survey reports, update project trackers, and share survey insights with clients.
* Coordinate with the sales team to issue guaranteed savings proposals and confirm ROI.
Required Skills and Qualifications
* Project Management Experience:- Proven track record of managing client-facing projects, ideally in energy solutions or a related field.
* Client Relationship Management:- Skilled in delivering a high-quality client experience with clear communication, responsiveness, and attention to client needs.
* Technical and Process Expertise:- Able to follow and enforce a structured, process-driven approach to project management.
* Problem-Solving Abilities:- Resourceful and proactive, with the ability to manage installations and troubleshoot effectively.
* Technical Comfort with Excel and CRM Tools:- Skilled in data tracking and reporting through excel spreadsheets, with the capability to eventually design and implement a CRM-based system.
* Detail-Oriented and Process-Driven:- Focused on ensuring all steps of the project are completed with precision, on time, and to a high standard.
Desired Attributes
* Experience managing energy reduction or similar technical solutions.
* Strong ability to multitask and manage multiple project phases simultaneously.
* Excellent verbal and written communication skills for liaising with clients and internal stakeholders.
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