Training Specialist - German, AGI Data Services
Job ID: 2995215 | Evi Technologies Limited
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.
The Training Specialist provides an exceptional learning experience, facilitating blended learning for the AGI-DS org. The role requires supporting planning, scheduling, coordination, and execution of end-to-end training. The Training Specialist will work closely with the Training Manager to track and drive completion of training reporting and task completion through the Learning Management System (LMS). They will also identify areas for improvement at a site level and drive innovation within training approaches.
Key job responsibilities
* Facilitate classroom training following the approved curriculum.
* Maintain theoretical proficiency in assigned trainings and stay current with tools, processes, procedures, and training techniques.
* Manage the classroom to ensure an organized and productive learning environment.
* Evaluate trainee performance daily to identify opportunities and improve performance.
* Provide coaching and feedback during training and report trainee engagement and performance to the Training Manager.
* Share observations related to training batches with the Training Manager for corrective actions.
* Manage tasks within the LMS, such as enrolment, scheduling, and troubleshooting issues.
* Publish training reports as per standards.
* Collect feedback on training effectiveness through surveys and observations, sharing insights with stakeholders.
* Communicate training progress and needs with relevant stakeholders.
BASIC QUALIFICATIONS
* Bachelor’s degree or significant college coursework in communication, education, or related field.
* Good working knowledge (B2+) in spoken and written English.
* C1+ or equivalent fluency in German.
* Learning/training experience and/or certification.
* Experience in planning, creating, implementing, delivering, and assessing training.
* Strong communication skills for knowledge transfer and collaboration.
* Excellent organizational and coordination skills.
* Experience with classroom and tutorial communication.
* Knowledge of adult learning and training practices.
* Experience working with remote teams.
* Proficient in Microsoft Office tools (Word, Excel, PowerPoint).
PREFERRED QUALIFICATIONS
* Bachelor’s Degree in a relevant field.
* Knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash.
* Ability to employ multiple learning methods effectively.
* Experience with globally-distributed management organizations.
Amazon is an equal opportunities employer that values diversity. We make decisions based on experience and skills, and are committed to protecting your privacy and data security. For accommodations during the application process, please visit our website.
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