As a letting agent we want to provide customers with all the services they require during the lifetime of their property investment. Our property management team looks after tenants and landlords once they’ve been let.
What you’ll do at work
* Liaising with tenants when it comes to maintenance queries
* Liaising with landlords - giving updates on any property issues
* Returning missed calls/voicemails
* Admin tasks – post, letters, general administration, and other day-to-day tasks
* Resolving customer queries, acting as the first point of contact by answering calls, delivering a high standard of customer service, and efficiently handling and responding to a wide range of enquiries.
Requirements
* GCSE English (Grade 4) essential
* GCSE Maths (Grade 4) essential
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Course contents
* Problem solving skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
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