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Senior support assistant

Leicester
British Red Cross
Support assistant
Posted: 23 June
Offer description

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Senior Support Assistant, Nottinghamshire

Client: British Red Cross

Location: Nottinghamshire, United Kingdom

Job Category: Other

EU work permit required: Yes


Job Reference: 3d8f6a787726


Job Views: 6


Posted: 17.06.2025


Expiry Date: 01.08.2025


Job Description:

About The Role

Job Title: Senior Support Assistant

Job Location: Nottinghamshire

Salary: £, based on hours per week

Contract Type: Month Fixed Term

Do you want to help us achieve our mission of supporting people in crisis?

Every refugee deserves to live with dignity. Could you play a key role in supporting refugees in your local area?

You would carry out an administrative role for our Refugee Support Team who provide caring, safe, and empowering support to distressed people in vulnerable situations.

A day in the life of a Senior Support Assistant:

* You will provide administrative and operational support functions to the Refugee Support team in accordance with the needs of the team and corporate requirements.
* You will produce reports and updates on projects as required.
* You will analyse information and make appropriate decisions about action required.
* You will deal with external enquiries in an efficient manner.

To be a successful Senior Support Assistant:

* Do you have experience of working in an administrative role?
* Do you have experience of working with vulnerable people and an understanding of issues relating to asylum seekers, refugees, and other vulnerable migrants?
* Do you have the ability to remain neutral and respect clients' confidentiality?
* Do you have excellent organisational skills, able to plan and manage workloads efficiently?
* Are you IT literate, particularly with Microsoft Office packages?
* Do you have excellent verbal and written communication skills?

In return for your dedication and expertise, you’ll get:

* Holidays: days annual leave (including bank holidays) + option to buy extra days.
* Pension scheme: Up to % contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing assistance.
* Team Working: Champion our mission in a collaborative team.
* Cycle Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network, and Youth Network.

Connecting human kindness with human crisis

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