Senior Sister/Ward Manager – Walsall Council
Job Summary
To provide ward leadership for Ward 1 and lead on continuous improvement of the patient safety and quality agendas, including safe staffing and roster management, management and learning from incidents, consistency in the delivery of fundamentals of care, and leadership and management of the nursing team.
Key Responsibilities
* Accountable for the quality of care delivered on Ward 1 by the team.
* Ensure initial assessment is completed within the ward KPI's.
* Ensure timely management of acutely unwell patients.
* Ensure the Ward works effectively, maintaining quality and safety whilst using resources and allocated budgets efficiently.
* Responsible for the management of the Ward and line management of team members.
* Ensure team members have identified development needs and a development plan.
* Work collaboratively and co‑operatively with others to develop services provided for patients within the Ward.
Clinical Responsibilities
* Ensure patient records are maintained and that documentation reflects care provided.
* Involve patients and carers/relatives in the planning and delivery of care within the ward area.
* Work collaboratively with other professionals and agencies to ensure patient needs are met.
* Establish and maintain effective communication with patients and carers/relatives.
* Ensure clinical practice is up to date with current national guidance/NICE guidance.
Managerial/Leadership Responsibilities
* Manage the day‑to‑day running of the unit, escalating all concerns to the Matron.
* Comply with policy and procedure in data collection and reporting to ensure compliance of others within the team.
* Ensure the team address ongoing health‑care needs and undertake effective discharge planning.
* Maximise best use of clinical resources, monitor and evaluate patient flow, admission and discharge arrangements.
* Develop the services within the ward and implement service improvements.
* Monitor and evaluate health, safety and security of self and others and implement best practice within the ward area.
* Act on concerns raised by team members or service users.
Education and Development Responsibilities
* Ensure team members have a development review and address issues of poor competence.
* Ensure own compliance and that of others regarding mandatory training and regulatory requirements, maintaining records of training and development on ESR.
* Participate in the development of others through training, education and development within and outside the department.
* Evaluate the development of team members and comply with regulatory guidelines.
Clinical Governance Responsibilities
* Undertake ward audit and develop and implement action plans for poor compliance.
* Ensure compliance with policies, procedures and clinical guidelines and participate in their review.
* Continually monitor standards of care and lead improvement, including benchmarking, audit and research.
* Lead patient and public involvement activities and respond to patient complaints.
* Promote equality, diversity and rights, and ensure effective emergency plans are in place.
Person Specification
Essential Qualifications
* oRN
* oPost‑registration qualification or evidence of further study
* oMentorship qualification or relevant experience
Essential Experience
* Broad range of clinical experience, including recent experience in Elderly Care/General Medicine
* Experience of managing others
* Significant experience working in a Band 6 nursing role
Essential Knowledge and Skills
* Initiation and implementation of change
* Ability to communicate in a variety of settings with patients of varying levels of understanding
* Operational/organisational skills and ability to work under pressure
* Ability to communicate unpleasant and sensitive information
* Ability to present information logically
* Basic IT skills in email, word processing and spreadsheets
* Ability to manage own workload, plan the work of others and work autonomously
* Effective delegation skills
* Experience in staff management and ability to persuade, influence and manage conflict
* Knowledge of professional and NHS issues
* Ability to develop effective interpersonal relationships with colleagues in the healthcare setting
Additional Information
* Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check.
* Certificate of Sponsorship: Applications from job seekers who require skilled worker sponsorship are welcome and will be considered.
* UK Registration: Applicants must have current UK professional registration.
Employment Details
* Contract: Permanent
* Working pattern: Full‑time
* Band: 7
* Salary: £47,810 to £54,710 per annum pro‑rata
* Reference number: 407‑MLTC‑7551087
* Job location: Walsall Manor Hospital, Moat Road, Walsall, WS2 9PS
Employer Details
* Employer name: Walsall Healthcare NHS Trust
* Address: Walsall Manor Hospital, Moat Road, Walsall, WS2 9PS
* Website: https://walsallhealthcare.nhs.uk
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