The Role The role is to assist Wrexham AFC stores with online order queries in a timely manner. This will include stock deliveries, processing work orders and packaging orders for distribution. Main Responsibilities: To respond to online order queries efficiently. Pick and Pack orders as and when required. Confirm merchandise information matches that of the order. Transport stock to and from the retail stores. Inspect merchandise for damage and irregularities. Safeguarding Responsibilities We are committed to ensuring everyone who engages with the Club Academy has a positive, safe, and supportive experience. Staff are required to comply with all aspects of the Academy Safeguarding Policies and arrangements and to take personal responsibility and care to enable strong safeguarding practices to be embedded in the Academy and across the Club too. Health And Safety Responsibilities Take responsibility and care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work. To comply with all aspects of the Club’s Health & Safety Policy and arrangements, to enable the company to perform its civil and statutory obligations in relation to Health & Safety. Equality, Diversity And Inclusion Responsibilities Hold a commitment to equality, diversity and inclusion in the workplace. About You You'll have: Confidence in varying situations, particularly in a sales environment Trustworthy and honest. An organised and methodical approach Flexible with working hours to assist with out-of-hours stocktake and match days Able to work using own initiative and as a member of a team Able to work effectively under pressure and be resilient Byddai hyfedredd yn y Gymraeg yn fantais amlwg Experience and Qualifications required: Relevant experience working in a retail environment Full UK driving license Strong attention to detail Why Work for Us If you are looking for an organisation committed to building a strong, inclusive, high performing workplace where every individual is valued, supported and empowered to grow with fantastic benefits which include: Health Cash Plan EAP Enhanced holidays and long service days Enhanced pension Death in service Enhanced sick leave Health and wellbeing time off Access to complimentary match tickets Volunteering day Salary sacrifice benefits and retail discounts