The role of the Benefits and Welfare Officer is to administer all aspects of Housing Benefit and Local Council Tax Support assessment as well as Discretionary Payments and supporting the Welfare Teams, ensuring a high standard of quality and accuracy of work in accordance with law, regulations and guidelines.
We are looking for someone who has a good understanding of Benefits, ideally with experience of working in a Benefits section and to have knowledge of Welfare Benefits law and procedures. The successful candidate will be self‑motivated and an effective team player, with excellent customer care and communication skills.
The borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.
This is an exciting opportunity to be part of a successful, nationally recognised Revenues & Benefits Shared Service.
The Revenues & Benefits Shared Service between Basildon Borough Council and Brentwood Borough Council is the first and only shared Revenues & Benefits service in Essex, is managed entirely by Basildon Borough Council and is the largest in Essex.
We are looking for ambitious individuals to join the Revenues & Benefits Service. Is this the right opportunity for you to change your career? Do you thrive in a challenging environment? Can you make a difference for our customers and your team? Do you have what it takes to improve an already excellent service? Join us and help build on this success.
Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.
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