Business Support Manager
Ely, Cambridgeshire
GBP50,000:GBP55,000
Monday:Friday Days
Benefits::
* Pension Scheme, X4 Life Assurance, Bonus Scheme
* BUPA Healthcare, 24/7 EAP, Long:Service:Rewards
* 25 Days Holiday + Bank Holidays
Our client is a leading global packaging manufacturer, with a reputation for product quality, which is second to none and industry leading standards. They are looking for an experienced Business Support Manager to lead their internal sales team.
Role and Responsibilities:
* Responsible for managing an internal sales team of 7 people
* Motivate, coach, guide and lead a team of driven individuals
* Working closely with the senior management teams, account managers finance and supply chain
* Building and maintaining regional customer accounts
* Identify areas for business growth and resolve any customer issues
* Ensure that the internal sales team process orders through the CRM system
* Carry out team meetings, monitor internal KPis, prioritise work, procedures and contracts
* Staff training, appraisals, disciplinaries, recruitment, grievances, return to work
* Improve customer relations, decrease aged debt/stock, streamline work processes
* Recommend changes to improve methods, procedures, efficiency
Knowledge, Skills and Experience:
* Must be a self:starter, driven, organised, dynamic, results orientated person
* Ideally have worked in FMCG / manufacturing environment
* Beneficial if managed accounts for blue:chip customers
* Must have experience of managing an internal sales team previously
* Financial acumen, good with figures, presentations
* Customer relationship builder, troubleshooter of problems
* Continuous improvement mindset
* CRM experience beneficial
* Happy to sometimes travel to other UK sites / customer meetings when required
* Office based role : no hybrid / remote working
* Strong man:manager : training, coaching, leading, appraisals, disciplinaries
please / resume to ( ). : Chris Gumm : 010 438
If you are interested in this position please click apply.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.