Job Title: Air Import Co-Ordinator Location: Hounslow Pay: £14 per hour, paid weekly Role Overview: Join our client's Air Operations team as an Air Import Co-Ordinator. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships. Key Responsibilities: Main contact for customers Support customs clearance Confirm delivery requirements Monitor and communicate shipment progress Present and report on calls Resolve queries and complaints Ensure accurate invoicing Requirements: Knowledge of import airfreight operations Preferred experience with CDS customs clearance Strong organizational and problem-solving skills Excellent communication abilities Proficiency in Microsoft Office Experience with Cargowise or Salesforce is a plus Additional Requirements: Security check including reference check for the last 5 years of work and education history Clean DBS (Disclosure and Barring Service) check Schedule: Monday - Friday, 9AM - 6PM, with occasional paid overtime.