Job Overview
We have opportunities for reliable, enthusiastic, patient centred and caring individuals to join our Healthcare Assistant team! The desired candidate must have good communication skills, be able to demonstrate enthusiasm and have a caring and compassionate nature.
Working Hours
Full time and part time roles available.
Main duties of the job
* At all times treat patients, service users, families, visitors and colleagues with dignity and respect to deliver compassionate care.
* Exercising discretion and behaving in a manner consistent with Airedale NHS Foundation Trust Right Care Values.
* Maintain confidentiality in all aspects of work and work within the Healthcare Support Worker Code of Conduct.
* Work in a collaborative and co-operative manner with other members of the care team to meet the holistic needs of patients and carers.
* Establish and maintain effective communication and relationships with the multi-disciplinary team, respecting the equality and diversity of each and every person he/she/they comes into contact with during the course of his/her/their business.
* Uphold the privacy and dignity of patients at all times.
* Work in line with Trust policies and procedures and within scope of...
Competence, Undertaking Mandatory Training And Essential Skills
* Training as identified for the role.
* Contribute to the development of the clinical area, through contribution of new ideas to improve patient care/experience and by escalating concerns appropriately.
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our ‘Right Care’ behaviours of compassion, a commitment to quality of care and working together for patients – we want to make these part of our DNA.
Person specification
Essential Criteria
* Possess or be willing to work towards the care certificate
* Be able to demonstrate basic literacy and numeracy skills required for the post
Desirable criteria
* Level 2 diploma in Health and Social Care
* Functional skills level 1 numeracy
Experience
Essential criteria
* No previous experience required
Desirable criteria
* Experience of working in a formal care setting or as an informal carer
* Previous experience of dealing with the public
Knowledge
Essential Criteria
* Understanding of what ‘confidentiality’ is and how you put into practice
* Good listening, written and verbal communication skills
* Understanding of equality and diversity and how you put it into practice
* Be well organised happy to work in a team but also able to use own initiative
* Able to follow direct instructions
Desirable criteria
* Demonstrate literacy in IT
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