Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead a small team of Credit Controllers. The successful candidate will be responsible for managing the team and overseeing all credit control activities within the company.
Responsibilities
1. Manage a team of credit controllers.
2. Oversee the credit control team and their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
3. Produce and analyze debt reports, reporting risks, variances, and action plans.
4. Forecast cash flow monthly.
5. Maintain reports on credit applications, payments, bad debts, and provide relevant analysis.
6. Manage bad debt collection processes, including small claims and insurance claims.
7. Collaborate with the Sales Director to manage problematic accounts.
8. Resolve billing disputes, complaints, and discrepancies within specified timeframes.
9. Support daily credit control activities as required.
10. Develop strategic partnerships across management to promote communication, continuous improvement, and teamwork.
11. Review and update the company's credit policy.
12. Liaise with HR to ensure staffing needs are met and policies are followed.
Experience, Skills, and Attributes
* Strong knowledge of credit control within a business environment.
* Previous managerial experience in a high-volume billing setting.
* Ability to prioritize workload and lead a team effectively.
* Ability to work under pressure and meet strict deadlines.
* Proficient in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch break)
Salary: £30,000 - £32,500 per annum
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