Location: Irlam, Manchester Salary: £26,000 per annum (£13.51 per hour) Hours: Monday to Friday 8:00am to 15:30pm Key Responsibilities: - Oversee the daily administrative tasks within the company, ensuring smooth operations. - Provide support to the Sales Director with customer management, emails, research, and occasional cold calling. - Handle customer inquiries via phone, ensuring excellent phone manners and clear communication. - Proficiency with Microsoft Office (Excel, Word, Outlook) to manage daily tasks efficiently. - Manage invoicing and purchase requirements using the company's accounting system (training will be provided). - Book and coordinate transport requests with hauliers for customer orders. - Filing, photocopying and scanning. Requirements: - Excellent communication skills, especially over the phone. - Strong proficiency in Microsoft Excel, Word, and Email. - Ability to work independently and as part of a close-knit, family-oriented team. - A positive attitude, along with punctuality, integrity and loyalty, are key qualities we value. - Previous experience in administration or a similar role is preferred but not essential. Additional Information: - Full training will be provided on the accounting system. - You will be joining a small, supportive office team where trust and teamwork are highly valued and reciprocated. - This is a great opportunity for someone looking to play a long-term role within a dynamic family business. If you are interested in this position please call our fantastic team on (phone number removed) for more information